Complaints Policy
If you are not happy with the service you are getting from us, please don't hesitate to let us know your concerns. We are here to help make your life easier, and if we aren't doing our job we need to fix it!
Download the Complaints Policy below to see how you can raise your concerns with us.
Download the Complaints Policy below to see how you can raise your concerns with us.
| wpmp-0024_complaints_policy.pdf |
Privacy Policy
We respect your rights as an individual and your right to privacy and dignity. We strictly monitor our engagement with clients to ensure it is free from abuse, neglect, violence and exploitation and that your rights as a customer are upheld.
Download our Privacy Policy below for full details on how we respect your privacy.
Download our Privacy Policy below for full details on how we respect your privacy.
| wpmp-0030_privacy_policy.pdf |
Incident Management System
Each participant is safeguarded by our Incident Management System which ensures that incidents are acknowledged, responded to, well-managed and learned from.
Download a copy of our Incident Management System below
Download a copy of our Incident Management System below
| wpmp-0028_incident_management_system_.pdf |
